FAQs

UVC disinfection is a physical process that disrupts the DNA of harmful microorganisms and destroys their ability to reproduce—thereby eliminating the spread of C. diff, MRSA, and many other pathogens.^[1]

The chart below shows the results of the exposure testing for MRSA at various time intervals and distances from the light source. Approximately 120 seconds are required to achieve a 6 log reduction of MRSA at a distance of 2 inches from the light source.^[1]

What does log reduction mean?^[1]

What about other microbes?^[1]

UVC energy is absorbed by nucleic acids inside the RNA and DNA, resulting in covalent bonds which at the right dose can render the pathogen unable to reproduce and infect. The most effective germicidal wavelength occurs with a peak between 260 nm to 270 nm, the point at which DNA absorbs UV energy the most.^[1]

UVC energy is a commonly used sterilization technology that has been shown to inactivate a wide range of pathogens (e.g. MRSA, C. diff, E. Coli and Pseudomonas).^[1]

UVC LEDs and UVC light can be effective in killing up to 99.9% of microorganisms like: E. coli, Salmonella, Staph Aureus, Influenza (H1N1), Phage, Rhinovirus and MRSA. More information is soon to come from our team.

According to the CDC, Coronaviruses are generally thought to spread from person-to-person through respiratory droplets. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.^[1]

Studies have confirmed that UVC light can be effective for combating SARS-COV^[2]. However, additional studies are needed to determine and confirm the specific dose response required to inactivate COVID-19 on different surfaces and materials.^[1]

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return if your item is damaged or faulty.

To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@uvlabsstore.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@uvlabsstore.com.

Unfortunately, we cannot accept returns on sale items or gift cards.